Privacy Policy


Figura Nueva has your privacy as the highest priority. To demonstrate our firm commitment to protect your personal privacy. We will never sell or share your name, e-mail address, or other personal information with any other business or marketing campaign. All packages and or mailings are sent out discreetly and in plain wrapped boxes and envelopes. Your individual use of our site will be kept strictly private.

As with all online shopping sites we collect information from you when you transact online with us at Figura Nueva

The information we gather is to make your transaction and interactions with us as efficient as possible.

What Information do we collect:
• Name and Address for shipping orders
• Email for communicating about orders and sending tracking
• Phone number but only used in case of delivery issues
• Payment details so you can transact with us
If you have opted in to receive email offers and newsletters from us you can unsubscribe at anytime by clicking on the unsubscribe link at the bottom of each email/newsletter OR email us at with ‘UNSUBSCRIBE’ typed in the Subject Line. You do NOT get added to our email/newsletter when you order from us – you must opt-in separately to be added to that list.

Data Collection and how we protect information:

Any information that you provide us is held on secure servers, protected to the highest standards and is only accessed by a few persons in our office that have special access to our systems. Any such persons are required to keep all such information confidential as part of their contract of employment with us. All credit card information is encrypted and transmitted using Secure Socket Layer (SSL) technology. Our encryption technique is the most up to date and highest standard that is available.

Do we use ‘Cookies’:
Cookies are small text files that our site may send to your computer when you are browsing. Cookies and tracking technology are useful for gathering and remembering certain bits of information. An example would be if you add some product to your shopping cart and then go away but return a day later. Cookies enable our site to remember the items you placed in you cart so you do not have to start the process all over again.
Cookies also helps us understand visitor’s preferences and how they shop/navigate to give us information to provide you with a better experience by understanding user behavior. Personal information cannot be collected via cookies.
You are able to have your device tell you when cookies are being sent or even turn cookies ‘off’. You can do this in your browser and for full instructions go to Help in your browser settings. However, if you do turn cookies ‘off’ your browsing and shopping experience will not be as efficient on our site.

Third Party Services:
We use certain third parties that provide services for us to make your shopping experience more efficient and enjoyable. If they require any of your personal information to carry out such tasks for us, they do so in the strictest confidence and they cannot use such information in any other way than to provide our customers with a better service.

Disclosure of Personal Information:
We do not sell, rent, swap or disclose any personal information for advertising, marketing or promotional activity to other parties.
There are very limited occasions where we may be required to share some of your personal data with others, as follows:
• Credit card processors and fraud prevention agencies we use to process orders you place with us. They are only provided with the information needed to provide the function they carry out for us. We do recommend you check the individual Privacy Policy for any such payment gateway.
• If you violate our terms of service or we are required by law, government or court order then we may share some of your personal information with agencies such as law enforcement.

How can you opt-out and/or withdraw consent?
If you have signed up for our email offers and newsletter updates you can at anytime inform us you wish to withdraw such consent. You can do this by clicking on the ‘Unsubscribe’ link at the bottom of each email/newsletter, email us at with ‘UNSUBSCRIBE’ in the subject line or write to us at:

Figura Nueva
PO BOX 801144
Aventura, FL 33280

Please note you may receive an email/newsletter already in production due to our schedules.
To delete all your personal information from your online account (if you set one up) you can do this in the ‘My Account’ section. Alternatively, email us at or write to us.

Changes to the Privacy Policy
We reserve the right at any time to amend the Privacy Policy so recommend you review it at regular intervals. Any changes will be made on this page and any such changes will only apply to information collected after date of the change.

Feedback and Questions:
If you would like more information about our Privacy Policy or would like to change, amend, have access to or delete any information we have about you then please email us at with ‘DATA PROTECTION OFFICER’ in the subject line or write to us at:

Figura Nueva
Attn: Data Protection Officer
PO BOX 801144
Aventura, FL 33280